Guest services & quality intern
BarcelonaAccor
...Engineering, F&B, etc.) to ensure timely fulfillment of guest needs. Record, track, and dispatch requests to the relevant departments. Handle Room Service, wake-up calls, voicemail, and restaurant/spa reservation requests. Redirect calls or inquiries to the appropriate department when needed. Perform quality checks [...]
Jornada laboral: Completa
Industria: Entretenimiento