Customer support - team lead / lead customer
JelgavaJSAN
...team members in a dynamically changing environment Drive process performance to achieve and exceed SLA deliverables according to associates balanced scorecards Meet Shrinkage, Productivity, and attrition targets Manage / take accountability for dips in performance with adequate reinforcement plans proactively Performance [...]
Jornada laboral: Completa
Industria: Atención al Cliente - Call Center