Bilingual customer service supervisor
LimaLlamapixel Gaming S.A.C
...chat/email experience required. Strong people leadership: coaching, feedback, performance management, and conflict resolution. Operational acumen: interpreting dashboards, building action plans, running huddles, and driving intraday execution. Tooling: CRM/helpdesk (e.g., Zendesk), QA forms/scorecards, Google Workspace; WFM [...]
Industria: Atención al Cliente - Call Center