Customer service agent
LimaLlamapixel Gaming S.A.C
...Ombudsman route with proper diagnostics and evidence. Stay updated on company policies, procedures and promotions; participate in calibrations, refreshers and content updates. Achieve performance targets (AHT, CSAT, FCR, QA, SLA/adherence, ACW) through disciplined work habits and accurate troubleshooting. Collaborate with the [...]
Industria: Atención al Cliente - Call Center