Customer service agent
LimaLlamapixel Gaming S.A.C
...in detail in the CRM (reason codes, tags, after-contact work) ensuring complete and compliant documentation. Escalate complex issues or complaints to Tier 2, Payments, or the Ombudsman route with proper diagnostics and evidence. Stay updated on company policies, procedures and promotions; participate in calibrations, refreshers [...]
Industria: Atención al Cliente - Call Center