Bilingual customer service supervisor
LimaLlamapixel Gaming S.A.C
...driving intraday execution. Tooling: CRM/helpdesk (e.g., Zendesk), QA forms/scorecards, Google Workspace; WFM basics (forecasting, scheduling, adherence). Data hygiene and documentation discipline; ability to write/update macros and knowledge-base articles.Work Setup & Schedule On-site leadership presence in our Lima operations [...]
Industria: Atención al Cliente - Call Center