Bilingual customer service supervisor
LimaLlamapixel Gaming S.A.C
...& Retention (attendance, shrinkage control, eNPS/ESAT).Qualifications & Skills Spanish: Native; English: Advanced/Fluent. 2+ years in contact centers (BPO or in-house), including 1+ year as Senior Agent/Team Lead/Supervisor; chat/email experience required. Strong people leadership: coaching, feedback, performance management, [...]
Industria: Atención al Cliente - Call Center